Shyamsunder Panchavati

Shyamsunder Panchavati
Linkedin now a follower of Shyam on twitter

Saturday, April 1, 2017

Wading through the infinite forests. An unending journey called Entrepreneurship. 04-01

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The woods are lovely, dark and deep,   

But I have promises to keep,   

And miles to go before I sleep,   

And miles to go before I sleep.

                                 Robert Frost. 

This is what an entrepreneur keeps reminding himself every night. And this is ‘Mantra’ that
energizes him and recharges him, to fight fresh battle for survivor every day.

Image credit : Shyam's Imagination Library

I wrote this article for my friend and follower on social media. She is an intrapreuneur in one of the IITs. She was starting an e-zine on Entrepreneurship and wanted me to write an article for it. I wrote the article in January 2017. I wanted her magazine to have an exclusive exposure to this article for at least for a month, hence I did not publish it on my blog. Now that it is more than two months I am publishing it on my blog.

The article....

It is always a great feeling to write an article on entrepreneurship. At the same time, it is equally a big drag to read one on it.

"Oh, one more on this, no, no, not again," is the helpless yelp, you hear from the readers, whenever they come across one on this subject.

I have been lucky in this respect. My articles, my lectures and my Key note addresses on this subject have been received well by my audience. My contributions to Harvard, MIT and Mckinsey have been greatly valued by them, and I continue to contribute even after almost five years of association. I am immensely grateful to them all for their patience through these years. It is a greatly humbling experience beyond words

Having completed this short ice breaking exercise with my audience, let me now get to work, and write on entrepreneurship.

India’s contribution to Global Entrepreneurship

India’s and Indian’s contribution to towards the global growth in entrepreneurship is phenomenal, but has been hugely under valued and under rated. They have worked under heavy constraints and discrimination. Not much is known or said about the contributors of the early adaptors of technology and management.

In one of my lectures at IIT Kharagpur’s School of Management (VGsom), on Business Models, I started the lecture with India as a viable Business Model and dwelt on the Indians who contributed to the growth of technology in USA and the world and transition of the country’s image as country of snake charmers and bullock carts to country with vibrant and technically endowed vast human capital. India owes its current image as a viable destination for investment and outsourcing to the great efforts and sacrifices put in by the people mentioned below and those, I haven’t mentioned.

There are many who not only distinguished themselves but also contributed to India being a hub for outsourcing and talent acquisition. People like Vinod Dham, Vinod Chopra, Vinod Gupta, Deepak Chopra, Ajay Bhatt, Vivek Wadhwa, Sabeer Bhatia, the list is endless.

( Indian Students: Please search these names in Google, you will know how important their contribution has been. The fact that, you now have a highly empowered and enabled pathway for studies abroad is mostly because of the firm foundation bricks laid by them. )  This, by no means is a small achievement. It is for you to strengthen the structure of the pathway by your efforts and extraordinary achievements. Make posterity remember you with gratitude.)

These people were brilliant but they always faced the hurdles. They reached the glass ceiling, but never got through it because of their Indian origin. There is famous quote from Joy Cherian which explains the situation of that time more aptly. Joy Cherian went to US in 1960s

"I am there to strike at the glass ceiling. Please give me a strong hammer and hold my ladder steady." Joy Cherian EEOC

Even after almost half century in USA. Joy Cherian still cherishes his Indian origin and connection. A small part of his office is used to grow curry leaves. This gives him a feel of his Indian and Kerala origin.

And Now, they have broken the glass ceiling, Indians have slithered past it.

Now Indians or American Indians are heading many technology giants. You already know the names; I will not tell you what you already know. However, the magnitude of their contribution and its importance can be gauged from the fact that Indian component of US population which was just Sixteen thousand in the sixties is now more than Two millions now. We are the third largest populated Diaspora in United States.

Entrepreneurship in India

Entrepreneurship is all about building a bright idea into a successful business, and if you have one, you will not find a more opportune time and opportunity than now in India.

If you have ever dreamt of quitting that day job to make actual progress on that dream idea, or if you want to take your family business to a global level and compete with the best players in the world, there has never been a better time. Entrepreneurship in India today is a phenomenon that is absolutely unstoppable and this is definitely the time to go out and achieve what you have always wanted to.

We have seen a constant rise in Entrepreneurship efforts. There has been a substantial increase in the number of entrepreneurs in the recent past. More than 4,100 startups were registered in India in 2014 alone. 2015 was the biggest year for Indian startups with capital worth $9 billion being invested in them. The government’s startup India, standup India campaign has been one of the most successful government trade and commerce related programs in recent memory.

The increase in the number of IITs, IIMs, have significantly contributed to it. There are incubators in these institutions, which nurture the spirit of entrepreneurship, ignite the latent creativity in them. They also Collaborate with them on innovative projects, which undergo a process of metamorphosis to end up as start-ups with promise. The initial seeding and working capital facilitation is also done by these institutions. In course of time, we will see them emerge as Indian unicorns delivering robust technology products globally.

Entrepreneurship for a cause

These are ‘For Profit’ organization, whose products and processes help fulfill a social need or a social cause. Sometimes they promote or protect environment. Often we see waste being recycled into purposeful products.

It is wrong to assume social entrepreneurship is an activity for charitable purpose. It is business as usual. But it is a fruitful marriage between Capitalism and All Truism. For the purpose of better understanding, I will quote from my key note address to the young entrepreneurs at the Potti Sreeramulu Telugu University at Hyderabad.

“Social Entrepreneurship is an entrepreneurial effort like any other business. Only difference is, it is wholly or partially cause driven and more often than not, it complements in terms of increased brand equity to the brand that supports it.

The debate about the capitalism and “All Truism” is eternal and will continue till eternity. We are now looking at a model that is a combination of the two. “All truisms” is a noble concept, but it is too noble a concept to sustain. What is an ideal combination, depends on geographic, demographic and other factors. However, there has to be a flexibility and scalability in action & approach as per the need and situation.”

It is time, we remove the misconception that social business is responsible in the erosion of business ethics. Social business understands, respects and follow the tenets of business ethics. Most of the times social business supports and complements the main business.

We have many global giants in FMCG and other sectors having social businesses. What they do in promoting social causes gets them so much publicity and attention, it adds substantially to the equity of the organization and brands that support. It is an unintentional values addition to the organization and its product mix.

There are three factors as critical for building sustainable and world class not-for-profit organizations.

They are:

1. Strong emphasis on governance,

2. Finding scalable solutions and relentless focus on quality and excellence.

3. Constant Leadership Development.

In business one talks of leadership development all the time. We need to do the same in social development, too. We need to aggressively recruit top talent and then invest in their development. Social organizations, also need to build global networks. the secret sauce is having a strong purpose. Constantly understanding, the purpose of as to, why I do the work? Does the work I do, help me to navigate the ups and downs of the journey? It is also important to believe that change is possible and that I can make a difference today.

Essential pre-requisites of Entrepreneurship

Opportunity Identification

You need to do an intense research about the market size of the product you intend to manufacture or market. Leading players, established brands, the threats from the unorganized sector, their market share, their growth. At what stage of the life cycle the product presently is, how long will it take for the product to reach its peak, and when the decline starts. Depending on the research data, finalization of the product mix, Vison and Mission for the venture takes place..

Finalization of the Business Model

After finalization of the product mix, you need to work on the Business Model that suits best for the business and seamlessly aligns with the vision and mission of the organization. The Business Model should have inbuilt components of flexibility and amenability to change with the change in business environment.

Finalization of the Business Plan.

This gives you and people who would fund your venture, an entire insight into What are the products or services you plan to market, the manufacturing process, the supply chain process, the business process, the distribution and the marketing supply chain process. The financial supply chain processes, The vendor and procurement processes. The manpower recruitment, development and retention process. The plan should speak for itself, clearly and loudly about the alignment of the different processes with the goals and objectives of the organization. The plan should give the funding agency a complete ‘look-in’ into the success and the failure factors of the project. More often than not it is the funding agencies with their vast experience, that suggest the course correction in the business plan that could increase the success rate of the venture. Once the business plan is through and the funding arranged, the entrepreneur needs to acquire the needed infrastructure, source the material and process requirement and recruit the manpower.

Strategy formulation and Strategic management

It is not only worthwhile, but also imperative for the Organization to spend time and effort developing and communicating their strategies to ensure they are understood by all. But first of all, it should be clear to you the entrepreneur. You have to constantly ask yourself, how clear is your company’s strategy to you? To your team? Does it align with your Business Plan? is it compliant with your Business Model?

Many organizations struggle with executing their strategy in a manner that achieves its intended results. When you consider that high-performing organizations are twice as likely to have alignment of projects with organizational strategy, it is clear that strategy execution, the translation of smart strategies into effective results is crucial.

How do you do the course correction in case of misalignment of the strategy

Misalignment of strategy is a common place happening with almost all the organizations of different structure hues and culture. It is the timely course correction that keeps them from straying too far from goals and objectives.

The most important thing to do for an entrepreneur in these circumstances is to understand the reasons for the misalignment, and identifying the function responsible for it, like planning or execution or both. Explore how successful organizations have overcome this problem. Based on that, create a correction model, that aligns with the size and structure of your organization. Since the nature and cause of misalignment is different every time, you need to do this exercise every time you have a crisis of this type.

Strategic Management for an entrepreneur is all about understanding their own resources, their strengths and constraints and amicability with the internal and eternal environments (which keep changing constantly). Ingraining this flexibility in the manpower is a constant process and an integral part of the leadership development programs, which should be conducted frequently as per the need. It is imperative, that all the employees to work in the same direction towards achieving a common goal. This is the essence of Strategic Management

Strategic Management clearly defines the goals of an organization. It defines realistic goals and objectives, while aligning the same with the vision of the company. The organization’s progress can be measured on the basis of these objectives. Practicing strategic management makes you more proactive, therefore enabling you to foresee incidents, and take precautionary measures to safeguard the interests of the organization.

In conclusion, I would like to state that, What I have covered is a small, albeit important aspect of entrepreneurship. What is not covered is huge, you will learn more, and learn new things every day, as you keep wading through the unknown and infinite forests, and encounter problems at every step.
The road to success is bumpy and journey is rollercoaster. But you already know it, when you decide to be an entrepreneur. You strengthen your resolve and develop resilience as you progress in your journey.

Best of Luck in your efforts to succeed.

Best wishes,


Sunday, January 15, 2017

The RSS, I knew in the sixties 01-16

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Low Representation Of Women In RSS, Says Senior BJP Leader LK Advani ..  

I agree with Advani ji. More women should come forward and join the RSS. We have Swayam Sevikas, but the number is less. There are wonderful people welfare and education projects in RSS, where women can contribute in equal measure.

The main reason why the women do not join the RSS is that, the RSS image and its culture is not being properly projected by the people and political parties. RSS has a tradition of working silently and sincerely.

This ignites in me the nostalgic childhood memories. Although I was never actively involved with RSS or Shakha, I was always a keen student and supporter of its ideology. I also had the good fortune to have darshan of Guruji Golwalkar. Based on that, I am presenting a few facts. Hope people will like this.

Dr. Hedgewar and Guruji Golwalkar promoted a culture that encouraged all Hindus, irrespective of their political affinity to join the organisation and promote the good things in Hindu culture. Guruji was very specific that no political thought process was promoted and supported officially by Swayam Sevaks. Individually they were free to support any political party. Congress also did mind its workers joining the RSS.

 The then Jan Sangh which wanted RSS to support it exclusively did not succeed, in spite of the fact that Jan Sangh contributed maximum Swayam Sevaks to the organisation. Congress leaders right from Indira Gandhi to the local leaders called on the Guruji and paid their respects.

The Congress from the time of Pandit Nehru sought the help of RSS during the China war and other National disasters like Koyna Dam and others. Indira Gandhi specially had good respect for the Guruji and always made it a point to call on him and pay respects.

This essentially kept the RSS politically neutral and prevented the Jan Sangh from winning the parliament seat from Nagpur even once till 1977. Most of the assembly elections were also won by the congress during this time. In spite of the religiously extreme position of Guruji and the absurd version of secularism of the congress, both used each other for mutual survival. Most important achievement of Guruji was his ability to distance the organisation from the powerful Hindu Mahasabha and give an independent identity to the RSS inclined more towards serving the people through welfare schemes.

Guruji and the Muslims: Though Guruji believed in Akhand Bharat, and wanted the Muslims in India to either convert to Hinduism or leave India, officially he maintained the RSS was not against any religion, However, he maintained that people of other religion would find it inconvenient to adopt the Hindu culture of RSS.

Guruji was highly educated with a post-graduation in Life Sciences. He left his Ph. D. in the middle to concentrate on RSS work. He also thought Zoology at BHU.

In 1973, after Guruji’s death, Bala Saheb Deoras took over the leadership of RSS, and slowly the RSS lost its apolitical stature and slowly started moving towards the Jan Sangh and helped it openly in 1977 elections.

While the RSS may today  justifiably feel proud, that one of its important Swayam Sewak has become of the country, its total alignment with the BJP philosophy is totally alienating a large section of Hindus, who do not subscribe to BJP ideology. It should get back to its apolitical disposition of Guru ji era. It will enable a large number of Hindus to join RSS and help strengthen Hindu community and culture.

I was motivated to write whatever I knew about RSS and Guruji because, I grew up in Nagpur and keenly followed the activities of the organisation and Guruji. At an age, when I was too young to understand politics, I was old enough to understand the RSS culture and its objective, and ever since, I have been an admirer of the organisation. 

People can correct me, if I am wrong. They can also add and modify the facts written here. Insights welcome..

Best Wishes,


Thursday, December 29, 2016

After Demonetisation,Digital Deluge, Banks still not optimised 12-29

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Image credit : Shyam's Imagination Library

Government's decision to create an Aadhaar based payment platform is a welcome development.

But how far are the banks prepared to support this move technically and technologically??

SBI has announced that it has set up 3,00,000 terminals initially to meet the demand. ICICI Bank has also saod that it is ready with the infrastructure. Two or three more banks may also have the preparedness to take up the challenge, but what about the rest, specially the nationalised banks?

These banks have outdated software which are not only slow in action, they gobble up a heavy amount of bandwidth. They do not have capacity to take the load of this sudden surge in transactions.
Everyone is talking of digitalisation. For politicians it is a trend or fashion to use the word digital. It makes them appear "In Vogue" Indian politicians think they will be considered outdated, if they don't include the word digitisation in their narratives.

Everyone feels, that they can get digital overnight. They feel that digitalization is a product available in the market, they can buy like readymade apparel.

They feel that, by just buying few machines or creating few debit cards, they can transform the manual banking to digital banking.

Going digital is always a good idea. A hugely welcome idea.


I think, they are starting the digitalisation from the wrong end. They are starting it from the consumer end,actually it should start from the service provider end virtual Infrastructure needs to be put in place networking done Cloud storage facility built, and then as per the capacity the digitisation should be planned.

Before we proceed further, let us get some cold facts.

Percentage of Internet users

Only 24% of the population has access to Internet connectivity. What is the point in introducing digitisation when 76% of the population cannot take advantage of it. If the government was really serious about digitisation, it would have spent the two and half years in building internet corridors in the rural parts of India.

Internet Speeds

According to the 2015 report of Wikipedia, India stands second in the number of Internet users behind China. However, it ranks 105th in the world in terms of Average Internet connection speed, and 106th in terms of peak internet connection speed.

Download Speeds

The country is 96th in terms of download speed and 105th in terms of average bandwidth availability. It also has a record of poor internet security , which is progressively becoming worse.
While in download speed India is behind even Bangladesh and Nepal, it tops the world in terms of 'ransomware' attacks. These assaults target banks and establishments with sensitive, confidential information.


In terms of availability of bandwidth, Sri Lanka, China, South Korea, Indonesia, Malaysia and several other countries are far ahead. Acquiring extra Bandwidth involves certain processes and protocols. Considering the outdated software most of the nationalised banks are using, huge quantum of bandwith will be gobbled up in the transactions.

Cyber Security

Cyber experts welcome the digitisation of transactions, but lament the deplorable condition of IT infrastructure and education.

As more and more people do online banking transactions, sensitive data like credit card details, shipping address, etc., are open to hacking. Yes, India is an attractive country for hackers, it is difficult to even fathom how much harm online hacking can cause to sensitive data on government and corporate websites.

Users and experts alike are worried about growing cybercrime, with almost zero conviction. Cyber experts say the public in India are wary of cyber transaction for fear of falling victim to hacking attacks that steal personal data and in the face of which banks and the police more often than not plead helplessness.

Experts say the government should simultaneously give a thrust to expanding support infrastructure and vigilance to ensure safer online monetary transactions. When it comes to cybercrime, India is 6th in the world. The incidence of cybercrime in the country has doubled in just a year.
India leads in the Ransomware attacks in 2016.

What is Ransomware??

Ransomware is a remote human attack on your system through deceit. I escaped it very narrowly after almost being a victim to it. In Ransomware attack, you get a call from a person, who identifies himself as an executive of the organisation whose OS you are using, gives you some advice on how to protect your system and advices you to not part with passwords to any one on phone, takes leave and ends the call. This is a harmless call so you are not worried. He calls back after a couple of days and warns about an impending attack and tells you how to protect your system from it. He makes you log into the system and instructs you step by step, on how to protect your system. You follow the instructions and do as told to protect your system. Actually you have not protected your system, you have locked it. Your system cannot be unlocked by anyone. After a couple of days, you get a call from another person, who says, he can unlock the system and asks for Ransom of a specific amount and gives details of a bank account and asks the person to make an online transfer. If you pay the amount, your system is unlocked in the same way it is locked. You cannot complain to police, because they are not located in your country. There are many safe heavens from where they operate. Next time you get a call from someone like this , be careful, don't follow the instructions.
When it comes to banks, Hospitals or other institutions which have heavy amounts of Data stored, these people hack the sites and steal data through online hacks. They demand hefty amounts as ransom to restore the data.

The government intention to digitise Bank Transaction is a laudable move. But a lot needs to be done for the digitisation to work

Digitalisation doesn't happen overnight. you need to place the virtual infrastructure in place, and should be supported by Artificial Intelligence of high caliber.

These include upgrading the software, upgrading the human skills to make them technology compliant, and acquiring additional bandwidth to meet the increased load
Buying additional cloud storage facility to store more data generated on account increased digital transactions.

Hiring additional data professionals to handle additional and increased data flow.
Hiring programmers and I.T. professionals.

Putting in place a robust supply chain for the seamless flow.

All these take time and it could be years before we can achieve all that we intend to achieve. Even an advanced country like USA took about ten years to reach a level of 50% digitalisation.
The present ground reality in India is that the bank websites are already showing signs of the stress.

We are already getting messages like

"Transaction not completed due to overload" or

"Transaction to this payee bank branch not possible."

or error message which reads "Something went wrong, your transaction cannot be completed"
It is worse with the public sector banks. And these are the banks which have maximum accounts and significant rural presence.

Private Banks have excellent digital infrastructure, but their reach is limited and comparatively they have very small number of accounts when compared to public sector banks.

The government should have first ensured that the digital infrastructure was in place and then gone for Demonetisation with more a viable alternative to the cash crunch..

Finally I would like to state that Digitisation is too intricate a subject to be covered by me alone, that too in one article. I have begun the effort, now I expect my friends in Data, and Digitisation to contribute to make this article more relevant nd complete.

Please liberally contribute in quality and content to this article through your comments on this blog or on any social media platform, where I promote it.

Best Wishes,


Source of data : Economic Times, Wikipedia, Kaspersky.

List of countries with population, percentage of people using internet and the global rank

Country or areaInternet
 United States239,882,242374.55%40
 United Kingdom59,538,5451092.00%27
 South Korea45,213,8021489.90%22
 South Africa28,291,4192451.92%90
 Saudi Arabia21,958,4073069.62%66
 Taiwan18,639,7733680.00% year 201329
 Czech Republic8,571,6104981.30%37
 United Arab Emirates8,354,8135091.24%17
 Sri Lanka6,212,4316329.99%141
 Hong Kong6,191,1426484.95%36
 Dominican Republic5,467,3936851.93%97
 Ivory Coast4,767,3277621.00%194
 New Zealand3,995,0668388.22%25
 Democratic Republic of the Congo2,936,139943.80%197
 Puerto Rico2,927,0699579.47%39
 Costa Rica2,873,1719659.76%96
 Palestinian Authority2,680,6339957.42%92
 Bosnia and Herzegovina2,479,43710265.07%43
 South Sudan2,212,52810417.93%11
 Burkina Faso2,062,22410711.39%190
 El Salvador1,649,27611626.92%138
 Trinidad and Tobago941,18113169.20%61
 Papua New Guinea601,9261397.90%177
 Republic of the Congo352,0691527.62%176
 The Gambia340,84615417.12%160
 The Bahamas302,65415878.00%44
 Cabo Verde223,92016343.02%118
 Central African Republic223,4521644.56%192
 New Caledonia194,70716774.00%55
 French Polynesia182,55216964.56%75
 Equatorial Guinea180,16617021.32%151
 Sierra Leone161,3301712.50%200
 Timor Leste158,75817213.40%206
 Saint Lucia96,84717652.35%124
 Antigua and Barbuda59,86518165.20%62
 Solomon Islands58,35918410.00%175
 U.S. Virgin Islands58,27918554.83%128
 Saint Vincent and the Grenadines56,66818751.77%83
 São Tomé and Príncipe49,14719025.82%139
 Cayman Islands46,17419477.00%38
 Faroe Islands45,40319594.20%12
 Saint Kitts and Nevis42,06819675.70%29
 Jersey38,958-41.03% year 2012-
 Micronesia, Federated States of32,90520031.50%133
 Gibraltar18,878-65.02% year 2012-
 San Marino16,48420154.21% year 2009.86
 British Virgin Islands14,45620337.60% year 201298
 Marshall Islands10,21720419.28%165
 Anguilla10,20920564.80% year 201359
 Saint Helena2,906-37.6% year 2012-
 Falkland Islands2,842-96.9% year 2013-
 Montserrat2,83320754.60% year 201378
 Wallis and Futuna1,383-8.95% year 2012-
 Niue1,03420886.90% year 201318
 Ascension361-41.0% year 2012-